Questions worth asking any diamond buyer
Is the offer free and without obligation? Ours is. You can decline the indicative offer without sending anything.
Do they buy outright or lend? EncoreLuxe buys outright; we do not lend against jewellery.
How is the diamond checked? We examine and test stones in hand and match any certificate to the stone before confirming an offer, and explain any material difference before finalising.
What happens if you decline after sending? Read the return terms before you post anything. Ours are set out on our How it works page.
