01 — Submitting
Tell us the brand, model, condition and any identifying details you know. Clear photographs of the full item, labels, serial or reference details and wear allow a more useful first review.
The complete process
How selling to EncoreLuxe works
A private route from first photographs to a confirmed purchase, with clear choices at every stage.
02 — Your offer
A specialist considers authenticity indicators, condition, completeness and current demand. We aim to reply within one business day with an indicative, no-obligation offer or a request for a specific extra photograph.
03 — Secure handover
If you accept, we explain an insured send-in or suitable in-person check. The exact option depends on the item, value and location, and is agreed before anything leaves you.
04 — Final inspection
We confirm that the item is authentic and matches the information supplied. If a material difference affects the figure, we explain it before finalising a purchase.
05 — Payment
Payment is made by the agreed method after authentication and condition checks. Timing is confirmed with your handover instructions, so you know what to expect before proceeding.
If you decline
Nothing is listed and there is no obligation. You can decline the initial offer without sending the item. If an item has already been received and cannot be purchased, the agreed return terms apply.
Complimentary valuation
Tell us what
you have.
Share clear photographs and everything you know. A specialist reviews the item privately and replies with a no-obligation offer.
Replies within one business dayMore detail usually means a more useful first offer.